Learning and development manager

As a learning and development manager, you'll train future content designers to make products and services that are accessible and inclusive for everyone.

About you

You should have:

  • 3 years’ experience in training and development,
  • 5 years’ experience in content design or a related field,
  • designed, delivered and evaluated training,
  • excellent communication and interpersonal skills,
  • the ability to work independently and as part of a team,
  • a passion for training and development.

About the job

As a learning and development manager, you'll be responsible for designing, delivering, and evaluating our training programmes.

You'll deliver our programme of public training, with the support of the Content Design London (CDL) team. You'll also work closely with clients to develop tailored training that meets their needs.

Using your skills and knowledge you'll show practitioners how to use content design to develop accessible and inclusive products and services.

You'll also play an important role in shaping the future of CDL and influencing the industry.


As a learning and development manager, you’ll:

  • organise and run CDL’s training schedule in partnership with the delivery lead,
  • meet with clients to discuss their training needs and prepare proposals,
  • deliver training for practitioners,
  • design training programmes, based on user need,
  • create instructor training materials,
  • deliver instructor training sessions,
  • give feedback to attendees,
  • evaluate training and incorporate feedback into the design of programmes,
  • mentor and coach CDL clients,
  • Help CDL hire new trainers,
  • make CDL even better, contributing to our culture, policies and practices,
  • advocate for the role of content design, and influence industry thinking.


You'll work remotely, except for when you are expected to deliver training in person for public courses and UK clients. You may also be asked to travel internationally for work.


You’ll work 37.5 hours per week, Monday to Friday. 

To help you balance family life and commitments outside of work, we offer a flexible working pattern.

Pay, holiday and benefits


The salary for this role starts at £51,847 and goes up to £64,087. Your starting salary will depend on your experience.

Pay progression is based on how well you do against the goals we agree together each year.


When you travel for work, CDL will cover the cost of travel and accommodation. You'll also have a flexible daily expense allowance.


You’ll get 28 days’ holiday plus Bank holidays based on your location in the UK.

We're happy to talk about a flexible approach to work and leave for any religious or cultural holidays that are important to you.


You’ll get a starter box including all the CDL books. You’ll also get a computer and we’ll help you buy a suitable desk and chair. 

We offer an annual training budget of £800 each year. In your first year at CDL, the amount of training budget you get depends on when you start working with us.

At the end of each year, CDL will donate £250 to the charity of your choice.


We welcome applications from people of all backgrounds.

We’re committed to creating a workplace where everyone feels safe and respected, regardless of race, ethnicity, sexual orientation, gender identity, or any other personal characteristic.

How to apply

To apply you need to send a covering letter explaining why you want the job and a copy of your CV to JoinTheTeam@contentdesign.london.


You must be: 

  • based in the UK,
  • a British or Irish citizen, or have the right to work in the UK.

Closing date

You must email your application to us by Monday 5 June at 10:00 am UK time. Any applications received after this date will not be considered.