Confab 2018: best one yet

Confab this year was top-notch. I would have paid to see Gerry and Sara alone. It’s a bit late but here’s a quick summary of the things I learned. Gerry McGovern – Keynote Main message: work with other disciplines and with evidence of what is actually happening....

Content accessibility

Say ‘accessibility’ to many people and their first thought will be: ‘screen readers’. But content design can make a big difference to your audience – whether they use screen readers or not and whether they have an impairment or not. I am...

Language in web teams

As the content industry, many of us have strong opinions about using jargon and technical language when we create content for our audience. But as someone who builds teams for organisations, I don’t see that same skill applied to ourselves when we communicate with...