To understand the content foundations of Government Digital service, you need to understand the environment they came from first. The story starts here. This is the first of 4 blog posts about GOV.UK beta from a content (and my) perspective.
A lot of organisations specify a word count for web pages. This is supposed to help usability — we know people generally read less online than they do on paper.
But word counts are often used as a tool to try to control bad writing, not to promote good content.
It's a great irony of what we do, that we don't always agree on what we, content people, call ourselves.
Discovery is a way of finding out more about your organisation and what your audience needs from you. Content design doesn't work without discovery. Here's why.
A crit is a critique. I learned about crits at art school where I studied design. They were horrible. But crits can be pleasant. It's all about how you set them up.