Using trauma informed principles in content design
How do we apply the principles of trauma informed practice to content design, to make sure no one is harmed by the words we write?
How do we apply the principles of trauma informed practice to content design, to make sure no one is harmed by the words we write?
Our Director of Design, Rich, reflects on unintentional design, and how seemingly innocent frictionless acts can have real-world consequences for marginalised groups and vulnerable people.