Read Sarah Winters' blog posts on establishing content design as a practice at the UK's Government Digital Service.
To understand the content foundations of Government Digital service, you need to understand the environment they came from first. The story starts here. This is the first of 4 blog posts about GOV.UK beta from a content (and my) perspective.
This is the second blog post in a 4 part series on how GOV.UK and content design happened at Government Digital Service.
This is the third blog post in a 4 part series on how GOV.UK and content design happened at Government Digital Service.
This is the final blog post in a 4 part series on how GOV.UK and content design happened at Government Digital Service.
A lot of organisations specify a word count for web pages. This is supposed to help usability — we know people generally read less online than they do on paper.
But word counts are often used as a tool to try to control bad writing, not to promote good content.