Introducing Lizzie

Lizzie is one of our new trainers. She’s currently helping the University of Cambridge design their content around user needs. Lizzie first worked with Sarah over a decade ago and was involved with GOV.UK.   What’s your content background? I loved studying...

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Readability guidelines

A couple of conversations on Twitter and LinkedIn led me to wonder if a universal style guide would be a good idea. Not brand or tone of voice just the mechanics of the language that are usually in style guides. So how to write a date or numerals vs numbers.  But the...

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Confab 2018: best one yet

Confab this year was top-notch. I would have paid to see Gerry and Sara alone. It’s a bit late but here’s a quick summary of the things I learned. Gerry McGovern - Keynote Main message: work with other disciplines and with evidence of what is actually happening. Need...

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Upcoming courses

Leeds – 26th and 27th February 2019
2-day content design course |

London – 19th and 20th March 2019
2-day content design course

London – 01 and 02 May 2019
2-day content design course


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