The hard work behind the words.
Get an inside look at our company, culture, and the amazing work our team does every day to make content accessible and inclusive.
Our Director of Design, Rich, reflects on unconscious design, and how seemingly innocent frictionless acts can have real-world consequences for marginalised groups and vulnerable people.
This guest blog post is written by Jo Goodwin, Head of User Centred Design at the Centre for Digital Public Services. She works across Welsh public sector to make sure public services are designed around people and easy to use.
1 December 2022. It’s beginning to look a lot like Christmas. But for me, it’s a different kind of beginning — my first day in a rather exciting new job.
In April 2022, not many people were searching for the term “cost of living”. In May, that changed.
In just 8 months since, countless pages of content have been created on the topic. And the associated phrase people search for is “cost of living help”.
Last month, I started my dream job. I joined the team at Content Design London (CDL) as a senior content designer, working with Rich, Nia and Clare. It’s not every day you get to start your dream job. So with a couple of weeks behind me, what’s it like to work at CDL?