That content you've ignored for years? AI is training on it right now
Every piece of content you publish is shaping how AI tools understand and represent your organisation to users. Here's how to turn your content risks into a strategic advantage.
AI isn't a writing problem, it's a governance problem
Without content strategy and governance, AI amplifies existing gaps in how people, processes and technology work together.
Make your reports readable: a content design approach
An unread report costs time and money to write. It uses even more resources while it lives on a website. An influential report affects the world around it. It might influence law, policy, communities, or the environment.
The cost of simple content
“But how difficult can that really be for our users?”
Designing new learning experiences with GenAI
Our Learning Manager, Sarah Bhatia reflects on developing our new Working with GenAI course, and how she changed her mind after experimenting more with GenAI tools.