Artificial intelligence (AI) chatbot ChatGPT became an overnight superstar when it launched in November 2022. Does the world need another ChatGPT blog post? Maybe not. But we reckon Content Design London (CDL) ought to have something to say about a technology that really could turn the content world upside down.
Our Director of Design, Rich, reflects on unintentional design, and how seemingly innocent frictionless acts can have real-world consequences for marginalised groups and vulnerable people.
This guest blog post is written by Jo Goodwin, Head of User Centred Design at the Centre for Digital Public Services. She works across Welsh public sector to make sure public services are designed around people and easy to use.
1 December 2022. It’s beginning to look a lot like Christmas. But for me, it’s a different kind of beginning — my first day in a rather exciting new job.
In April 2022, not many people were searching for the term “cost of living”. In May, that changed.
We ran a webinar to share some experiences and help content designers working on this topic.