What can cake teach us about card sorting and taxonomy?
Recently the CDL team got to talking about cake. Us being us, the conversation quickly turned technical. What are the categories of cakes, desserts and other sweet treats? So we decided to find out the best way we know how – user research.
With the launch of an international standard for plain language, we look at how it benefits everyone.
This summer, the Centre for Digital Public Services (CDPS) launched the Trio writing handbook. Nia writes about the challenges of being a solo Welsh speaker on a team, and why it’s important that CDPS is changing attitudes and approaches to Welsh translation.
Nia shares her experiences of GovCamp Cymru 2023, a day that celebrates the hard work that goes into maintaining and improving public services in Wales.
In a webinar hosted by the Patient Information Forum, Nia shared her experiences of both designing and receiving patient information. Here she reflects on how content design can help health organisations deliver relevant, useful information that meets their users’ needs.