April Meetup

Last night was our first meetup. Here’s how it went. How to use journey mapping to breaking down silos. Journey mapping is when you take a task and lay out all the steps your audience will go through to complete that task. We invite marketing, legal, comms, content,...

CDL’s January 2019

Last week, we had a team meeting. Whilst this is not earth-shaking news, there are some things that might interest you so we thought we would blog about it. 1. On Twitter, we are now @ContentDesignLN We changed this because we are now an established team and credit...

Introducing Lizzie

Lizzie is one of our new trainers. She’s currently helping the University of Cambridge design their content around user needs. Lizzie first worked with Sarah over a decade ago and was involved with GOV.UK.   What’s your content background? I loved studying...