Language in web teams

As the content industry, many of us have strong opinions about using jargon and technical language when we create content for our audience. But as someone who builds teams for organisations, I don’t see that same skill applied to ourselves when we communicate with...

GOV.UK: beta to live

By now, the departments understood we really were doing this. We were near publishing the beta to live and we said we would publish with or without departmental fact checking. We weren’t looking for approval. We just needed to know if it was wrong. We wanted to work...

GOV.UK beta

Last week, I left you at the end of convergence at Directgov. Next came the alpha of GOV.UK. As I wasn’t on the alpha, I won’t comment on that. One of my team was, the truly brilliant @lisa_e_scott, but having lunch with her once a week was as close as I got. If you...