The hard work behind the words.
Get an inside look at our company, culture, and the amazing work our team does every day to make content accessible and inclusive.
It’s easy enough to tell content people to do user research. We understand its role and importance in helping create better content. But one challenge content people might face is how to do valuable research when they don’t have access to many resources.
Good advice content helps people to do, get or know something. But how can we show our advice content has actually done that? Using metrics and analytics can show when advice content is working and when it might need some help.
We have some exciting news. We’re releasing an updated, revised version of ‘Content Design’. It will be available soon.
Guest author and content designer, Rob Mills shows why focusing on reducing word count alone doesn't guarantee that the message is clear.
We love our content design community. It’s a big collective of supportive, squishy and lively humans. We are a global community, but looking around the world and learning from each other makes the distance between us smaller. That’s why we’ve started a podcast.