When you design for everyone, you design for no one
Sarah Winters and the team look at why a digital campaign aimed at the entire nation cannot make a bad situation better.
Get an inside look at our company, culture, and the amazing work our team does every day to make content accessible and inclusive.
Sarah Winters and the team look at why a digital campaign aimed at the entire nation cannot make a bad situation better.
We’ve written about how ChatGPT can help you write. But ChatGPT and a load of other artificial intelligence (AI) tools can also help you with the rest of your day.
They can free up your time to focus on your own writing. Or on other things like user research, user needs, or winning over stakeholders.
What can cake teach us about card sorting and taxonomy?
Recently the CDL team got to talking about cake. Us being us, the conversation quickly turned technical. What are the categories of cakes, desserts and other sweet treats? So we decided to find out the best way we know how – user research.
With the launch of an international standard for plain language, we look at how it benefits everyone.
This summer, the Centre for Digital Public Services (CDPS) launched the Trio writing handbook. Nia writes about the challenges of being a solo Welsh speaker on a team, and why it’s important that CDPS is changing attitudes and approaches to Welsh translation.