Content Design London

Latest posts

  1. We're hiring a Content strategist

    Deadline for applications has passed.

    If you submitted an application, we’ll email to let you know we’ve received it and confirm if you’ve been shortlisted.

    By Rich Prowse, 2 September 2021

    Hiring

  2. We’re hiring a new Content Designer

    Deadline for applications has passed.

    If you submitted an application, we’ll email to let you know we’ve received it and confirm if you’ve been shortlisted.

    By Sarah Winters, 3 August 2021

    Hiring

  3. How I used data visualisation with Citizens Advice content 

    Cluster coding is a really great way of grouping large datasets and visualising data, and you can use this approach to guide your content decisions. It takes a bit of logical thinking, trial and error and working with certain database platforms. But for the value it gives you, it’s worth taking the time to learn how to do it. 

    By Ian Ansell, 9 July 2021

    Content process

Archive

Academy

Bringing my skills to content design and changing my career by Anna Kruse, Rob Ingram, Sandra Valencia

21 June 2021

It’s slow, it’s uncertain, it’s real by Dorothy Eyo, Lee Baker, Pete Woodhouse

17 June 2021

Learning and working remotely as a team on the Content Design Academy by Katie Jones and Mark Foley

14 June 2021

What we’ve learned about users with hearing loss by Marina Strano, David O'Driscoll and Jasmine Nugent

9 June 2021

5 things I learnt from the Content Design Academy by Beth Skinner

7 January 2021

Working remotely, one team in 12 rooms making sense of it all by Orla Doherty, Jenny McIvor, Emma Challinor, Nadin Rayya

4 December 2020

Content designers are digital ethnographers by Paul Cannon, Rachel Jennings, Claudia Müller, William Caston Cook

30 November 2020

Academy 2020. Content clarity based on user research by Anna Tyler, Maxine Sheppard, Barney Joyce

24 November 2020

What I got from the Content Design London Academy by Jonti Eccles

28 July 2020

Content Design Academy: questions and answers from Twitter by Joanna Goodwin

21 July 2020

Our first Content Design Academy by Sarah Winters

20 January 2020

Content discovery – how we did it in the Content Design Academy by Sarah Winters

5 November 2019

Consultancy

Content Design consultancy by Mark Picken

10 July 2020

Content Design

Disability and inclusive language by Alex White

5 May 2021

How to make content gender inclusive by Dana Rock

21 April 2021

Convince your boss to get rid of the jargon by Victoria Macdonald

16 April 2021

A content designer’s approach to content marketing by Clare Reucroft

30 March 2021

Case study: Iterating domestic abuse content with Hestia by Clare Reucroft

24 February 2021

Chat with Fola Tayo about her upcoming course Service Development and Research by Claire Gordon

4 February 2021

Content Design: a venn diagram by Clare Reucroft

2 February 2021

Content Design London case study with BFI by Sarah Walsh

28 January 2021

Coaching and mentoring by Sarah Winters

18 January 2021

5 things I learnt from the Content Design Academy by Beth Skinner

7 January 2021

2020/2021 by Sarah Winters

18 December 2020

Working remotely, one team in 12 rooms making sense of it all by Orla Doherty, Jenny McIvor, Emma Challinor, Nadin Rayya

4 December 2020

Content designers are digital ethnographers by Paul Cannon, Rachel Jennings, Claudia Müller, William Caston Cook

30 November 2020

Academy 2020. Content clarity based on user research by Anna Tyler, Maxine Sheppard, Barney Joyce

24 November 2020

Meeting the needs of our users (and accessibility law) by Matt Louis

18 November 2020

Content Design and Agile by Joanna Goodwin

12 November 2020

Content Club: The Pilot by Clare Reucroft

6 November 2020

The life of a content designer at CDL by Clare Reucroft

29 October 2020

Getting your first job as a content designer - part 2 by Sally Schafer

23 October 2020

Content Design: an expanding discipline by Joanna Goodwin

19 October 2020

Getting your first job as a content designer - part 1 by Sally Schafer

16 October 2020

Content Design London – universal content skills you can implement from day 1 by Holly Jones

7 October 2020

The benefits of atomic design and CDL's course by Laura Williams

5 October 2020

Content and legal by Kate Aubrey-Johnson

22 September 2020

Summer reading by Joanna Goodwin

12 August 2020

What I got from the Content Design London Academy by Jonti Eccles

28 July 2020

Content Design Academy: questions and answers from Twitter by Joanna Goodwin

21 July 2020

Content Design consultancy by Mark Picken

10 July 2020

First set of virus-based user stories by Fiona Roberto

29 June 2020

Communicating clearly 2 by Sarah Winters

26 June 2020

Content club by Sarah Winters

23 June 2020

Content design training by Sarah Winters

19 June 2020

A new course from CDL: How to work in the open by Giles Turnbull

18 May 2020

Global project, virus-based user needs by Sarah Winters

28 April 2020

Can you design content on your own? by Sarah Walsh

17 April 2020

Content Design London club by Sarah Winters

30 March 2020

Communicating clearly by Sarah Winters

20 March 2020

Content Design London courses and the virus by Sarah Winters

17 March 2020

Content Design Academy – why you might consider it by Clare Reucroft

6 March 2020

CDL research series: SafeLives, introduction by Sarah Winters

25 February 2020

Value of content design to your business by Sarah Winters and Lizzie Bruce

20 February 2020

2019/2020 by Sarah Winters

30 January 2020

What is content design? by Sarah Winters

5 December 2019

Data and user needs – what we did in the Content Design Academy by Sarah Winters

5 November 2019

Content discovery – how we did it in the Content Design Academy by Sarah Winters

5 November 2019

Content Design course winners by Sarah Winters

28 October 2019

Getting into content design by Persis Howe

22 October 2019

Competition: win a place on 1 of our 4 international 2-day Content Design courses (now closed) by Team CDL

14 October 2019

Content discovery on a budget by Peter van Grieken

9 October 2019

WCAG 2.1 content accessibility audits and training by Content Design London by Sarah Winters

27 August 2019

17 tips to get content people in the room, for non-content people by Lizzie Bruce

22 July 2019

SEO and content design at Confab by Sarah Winters

14 June 2019

Readability Guidelines May 2019 update by Lizzie Bruce

22 May 2019

Content Design for marketers by Ruth Gilbey

15 May 2019

April Meetup by Sarah Winters

8 April 2019

CDL’s January 2019 by Sarah Winters

30 January 2019

Lorem ipsum is dead. Hallelujah! by Yael Ben-David

6 November 2018

Introducing Lizzie by Claire Gordon

10 September 2018

Content Design book winner – 19 June competition by Sarah Winters

26 June 2018

Introducing Stephen, our content design trainer by Sarah Winters

16 June 2018

Confab 2018: best one yet by Sarah Winters

8 June 2018

Content accessibility by Sarah Winters

4 May 2018

9 reasons why you should do Content Design London’s 2-day Content Design Course by Ruth Gilbey

18 April 2018

Content designers should be in prison by Nigel Jones

4 April 2018

Introducing Nigel, one of our content design trainers by Claire Gordon

4 April 2018

Language in web teams by Sarah Winters

7 January 2018

Search Engine Optimisation (SEO) and content by Sarah Winters

11 October 2017

Introducing Hinrich, one of our Content Design trainers by Sarah Winters

6 October 2017

Book is up early by Sarah Winters

18 August 2017

Content design book update by Sarah Winters

29 July 2017

User stories and job stories by Sarah Winters

23 July 2017

Content design in services – 5 reasons why it’s important by Sarah Winters

21 June 2017

Copywriter to content designer by Sarah Winters

8 May 2017

Selling content design to management: Kat’s story, part 2 by Kat Rose

9 January 2017

Applying content design training by Kat Rose

23 December 2016

Content discovery by Sarah Winters

24 August 2016

Content crits by Sarah Winters

23 August 2016

Content design vs editorial by Sarah Winters

21 August 2016

Content audits and data: taking a snapshot or building a picture? by Sarah Winters

14 August 2016

Writing for the user by Sarah Winters

13 August 2016

Structuring content by Sarah Winters

10 August 2016

Why editors need to design by Sarah Winters

9 August 2016

Content audits should die by Sarah Winters

8 August 2016

Frequently asked questions (FAQs) by Sarah Winters

23 December 2014

Content Marketing

A content designer’s approach to content marketing by Clare Reucroft

30 March 2021

Content Process

Case study: Reviewing the Australian Government’s style manual by Clare Reucroft

24 June 2021

Case study: Iterating domestic abuse content with Hestia by Clare Reucroft

24 February 2021

Content Design: a venn diagram by Clare Reucroft

2 February 2021

Content Design London case study with BFI by Sarah Walsh

28 January 2021

Coaching and mentoring by Sarah Winters

18 January 2021

5 things I learnt from the Content Design Academy by Beth Skinner

7 January 2021

2020/2021 by Sarah Winters

18 December 2020

Working remotely, one team in 12 rooms making sense of it all by Orla Doherty, Jenny McIvor, Emma Challinor, Nadin Rayya

4 December 2020

Content designers are digital ethnographers by Paul Cannon, Rachel Jennings, Claudia Müller, William Caston Cook

30 November 2020

Academy 2020. Content clarity based on user research by Anna Tyler, Maxine Sheppard, Barney Joyce

24 November 2020

Meeting the needs of our users (and accessibility law) by Matt Louis

18 November 2020

Content Club: The Pilot by Clare Reucroft

6 November 2020

Getting your first job as a content designer - part 2 by Sally Schafer

23 October 2020

Content Design: an expanding discipline by Joanna Goodwin

19 October 2020

Getting your first job as a content designer - part 1 by Sally Schafer

16 October 2020

Content Design London – universal content skills you can implement from day 1 by Holly Jones

7 October 2020

The benefits of atomic design and CDL's course by Laura Williams

5 October 2020

What I got from the Content Design London Academy by Jonti Eccles

28 July 2020

Communicating clearly 2 by Sarah Winters

26 June 2020

Content club by Sarah Winters

23 June 2020

Content design training by Sarah Winters

19 June 2020

A new course from CDL: How to work in the open by Giles Turnbull

18 May 2020

Can you design content on your own? by Sarah Walsh

17 April 2020

Our first Content Design Academy by Sarah Winters

20 January 2020

What is content design? by Sarah Winters

5 December 2019

Hidden decisions: why we need content to rebuild trust in technology by Jo Schofield

22 November 2019

Data and user needs – what we did in the Content Design Academy by Sarah Winters

5 November 2019

Content discovery – how we did it in the Content Design Academy by Sarah Winters

5 November 2019

Getting into content design by Persis Howe

22 October 2019

Content discovery on a budget by Peter van Grieken

9 October 2019

17 tips to get content people in the room, for non-content people by Lizzie Bruce

22 July 2019

SEO and content design at Confab by Sarah Winters

14 June 2019

Content Design for marketers by Ruth Gilbey

15 May 2019

Alpha is for learning, beta is for doing by Hinrich von Haaren

24 April 2019

April Meetup by Sarah Winters

8 April 2019

Being a part of something big by Karin Tang

27 March 2019

Creating a collaborative and evidenced content style guide by Lizzie Bruce

20 March 2019

Why do tables make content less accessible? by Lizzie Bruce

13 March 2019

Getting sign off from academics by Georgina Brooke

11 January 2019

Readability Guidelines Beta update: 4 by Lizzie Bruce

2 January 2019

Content Design 2018/19 by Sarah Winters

27 December 2018

Readability Guidelines Beta update: 3 by Lizzie Bruce

5 December 2018

Content sprints – matching user needs with business goals by Hinrich von Haaren

4 December 2018

Readability Guidelines Beta update: 2 by Lizzie Bruce

19 November 2018

Lorem ipsum is dead. Hallelujah! by Yael Ben-David

6 November 2018

Readability Guidelines Beta update: 2 by Lizzie Bruce

29 October 2018

Readability guidelines alpha: the end by Sarah Winters

16 October 2018

Readability guidelines alpha update: 4 by Sarah Winters

26 September 2018

Why all communications people should understand content design by Rachel Machin

19 September 2018

Readability guidelines alpha update: 3 by Sarah Winters

12 September 2018

Readability guidelines alpha update: 2 by Sarah Winters

15 August 2018

Readability guidelines alpha update by Sarah Winters

7 August 2018

Readability guidelines by Sarah Winters

18 July 2018

Introducing Stephen, our content design trainer by Sarah Winters

16 June 2018

Cleaning out a content closet by Sarah Winters

13 May 2018

User stories and job stories by Sarah Winters

23 July 2017

Selling content design to management: Kat’s story, part 2 by Kat Rose

9 January 2017

Applying content design training by Kat Rose

23 December 2016

Content crits by Sarah Winters

23 August 2016

Done is better than perfect by Sarah Winters

22 August 2016

Content design vs editorial by Sarah Winters

21 August 2016

Lawyers who want plain English by Sarah Winters

20 August 2016

The importance of end-to-end strategy by Sarah Winters

18 August 2016

Convincing your organisation about usability by Sarah Winters

17 August 2016

Data and content design:the whole lot (well, a bit) by Sarah Winters

16 August 2016

Content audits and data: taking a snapshot or building a picture? by Sarah Winters

14 August 2016

Finding your audience’s vocabulary by Sarah Winters

12 August 2016

Push/pull content by Sarah Winters

11 August 2016

Structuring content by Sarah Winters

10 August 2016

Content Strategy

Alpha is for learning, beta is for doing by Hinrich von Haaren

24 April 2019

Content sprints – matching user needs with business goals by Hinrich von Haaren

4 December 2018

Introducing Lizzie by Claire Gordon

10 September 2018

Cleaning out a content closet by Sarah Winters

13 May 2018

Example content strategy by Sarah Winters

23 March 2017

The importance of end-to-end strategy by Sarah Winters

18 August 2016

Convincing your organisation about usability by Sarah Winters

17 August 2016

Data and content design:the whole lot (well, a bit) by Sarah Winters

16 August 2016

Content audits and data: taking a snapshot or building a picture? by Sarah Winters

14 August 2016

Content process

How I used data visualisation with Citizens Advice content  by Ian Ansell

9 July 2021

Data

WCAG 2.1 content accessibility audits and training by Content Design London by Sarah Winters

27 August 2019

Readability Guidelines May 2019 update by Lizzie Bruce

22 May 2019

Being a part of something big by Karin Tang

27 March 2019

Why do tables make content less accessible? by Lizzie Bruce

13 March 2019

When designing with data is dangerous by Sarah Winters

19 August 2016

Data and content design:the whole lot (well, a bit) by Sarah Winters

16 August 2016

Academic research as data by Sarah Winters

15 August 2016

Content audits and data: taking a snapshot or building a picture? by Sarah Winters

14 August 2016

Digital Transformation

Getting sign off from academics by Georgina Brooke

11 January 2019

Gerry McGovern: Decline of trust, rise of anti-marketing by Sarah Winters

17 November 2017

GOV.UK: beta to live by Sarah Winters

30 August 2016

GOV.UK beta: the middle and the end by Sarah Winters

29 August 2016

GOV.UK beta by Sarah Winters

28 August 2016

History of content design in the UK government by Sarah Winters

27 August 2016

Word count for web pages by Sarah Winters

26 August 2016

Content role description by Sarah Winters

25 August 2016

Done is better than perfect by Sarah Winters

22 August 2016

GOV.UK

GOV.UK: beta to live by Sarah Winters

30 August 2016

GOV.UK beta: the middle and the end by Sarah Winters

29 August 2016

GOV.UK beta by Sarah Winters

28 August 2016

History of content design in the UK government by Sarah Winters

27 August 2016

Word count for web pages by Sarah Winters

26 August 2016

Hiring

We're hiring a Content strategist by Rich Prowse

2 September 2021

We’re hiring a new Content Designer by Sarah Winters

3 August 2021

Reading

Hidden decisions: why we need content to rebuild trust in technology by Jo Schofield

22 November 2019

Readability guidelines alpha update: 2 by Sarah Winters

15 August 2018

Readability guidelines alpha update by Sarah Winters

7 August 2018

Readability guidelines by Sarah Winters

18 July 2018

Dumbing down by Sarah Winters

11 August 2016

Research

Content and legal by Kate Aubrey-Johnson

22 September 2020

Summer reading by Joanna Goodwin

12 August 2020

What I got from the Content Design London Academy by Jonti Eccles

28 July 2020

Global project, virus-based user needs by Sarah Winters

28 April 2020

Content Design Academy – why you might consider it by Clare Reucroft

6 March 2020

CDL research series: SafeLives, introduction by Sarah Winters

25 February 2020

Value of content design to your business by Sarah Winters and Lizzie Bruce

20 February 2020

Our first Content Design Academy by Sarah Winters

20 January 2020

Data and user needs – what we did in the Content Design Academy by Sarah Winters

5 November 2019

Content discovery – how we did it in the Content Design Academy by Sarah Winters

5 November 2019

Readability Guidelines May 2019 update by Lizzie Bruce

22 May 2019

Being a part of something big by Karin Tang

27 March 2019

Creating a collaborative and evidenced content style guide by Lizzie Bruce

20 March 2019

Why do tables make content less accessible? by Lizzie Bruce

13 March 2019

Readability Guidelines Beta update: 4 by Lizzie Bruce

2 January 2019

Readability Guidelines Beta update: 3 by Lizzie Bruce

5 December 2018

Readability Guidelines Beta update: 2 by Lizzie Bruce

19 November 2018

Readability Guidelines Beta update: 2 by Lizzie Bruce

29 October 2018

Readability guidelines alpha: the end by Sarah Winters

16 October 2018

Readability guidelines alpha update: 4 by Sarah Winters

26 September 2018

Why all communications people should understand content design by Rachel Machin

19 September 2018

Readability guidelines alpha update: 3 by Sarah Winters

12 September 2018

Readability guidelines alpha update: 2 by Sarah Winters

15 August 2018

Readability guidelines alpha update by Sarah Winters

7 August 2018

Readability guidelines by Sarah Winters

18 July 2018

When designing with data is dangerous by Sarah Winters

19 August 2016

Academic research as data by Sarah Winters

15 August 2016

Research Papers

Value of content design to your business by Sarah Winters and Lizzie Bruce

20 February 2020

Usability

Communicating clearly by Sarah Winters

20 March 2020

WCAG 2.1 content accessibility audits and training by Content Design London by Sarah Winters

27 August 2019

SEO and content design at Confab by Sarah Winters

14 June 2019

Readability Guidelines May 2019 update by Lizzie Bruce

22 May 2019

Content Design for marketers by Ruth Gilbey

15 May 2019

Being a part of something big by Karin Tang

27 March 2019

Creating a collaborative and evidenced content style guide by Lizzie Bruce

20 March 2019

Why do tables make content less accessible? by Lizzie Bruce

13 March 2019

Readability Guidelines Beta update: 4 by Lizzie Bruce

2 January 2019

Lorem ipsum is dead. Hallelujah! by Yael Ben-David

6 November 2018

Readability guidelines alpha update: 2 by Sarah Winters

15 August 2018

Readability guidelines alpha update by Sarah Winters

7 August 2018

Readability guidelines by Sarah Winters

18 July 2018

Search Engine Optimisation (SEO) and content by Sarah Winters

11 October 2017

Content design in services – 5 reasons why it’s important by Sarah Winters

21 June 2017

Dumbing down by Sarah Winters

11 August 2016

Why editors need to design by Sarah Winters

9 August 2016

Frequently asked questions (FAQs) by Sarah Winters

23 December 2014

User needs

First set of virus-based user stories by Fiona Roberto

29 June 2020

Users

Content discovery on a budget by Peter van Grieken

9 October 2019

Search Engine Optimisation (SEO) and content by Sarah Winters

11 October 2017

User stories and job stories by Sarah Winters

23 July 2017

Writing for the user by Sarah Winters

13 August 2016

Finding your audience’s vocabulary by Sarah Winters

12 August 2016